Once your order is received by our returns department, you will receive an email to let you know that a refund has been processed for the returned items. This email will include the amount of the refund for your records. After the carrier has received your item, it can take up to 2 weeks for us to receive and process your return. You can check the status of your order that was returned/refunded in the Orders section of your account.
Articles in this section
- How do I create an account?
- How can I check my order status?
- What is your return policy?
- What forms of payment does Vitabox accept?
- Can I suggest a product for the site?
- How do I reset my password?
- How much does it cost to ship my order?
- Do you offer free shipping?
- My order reached $35. Why am I still being charged for shipping?
- When will I receive my order with standard shipping?